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Service Solutions


These rules of the road are to help you to order as efficiently as possible:

  • £25 minimum order value
  • £100 net or over means free delivery to UK mainland (except Highlands)

Orders placed before 3:30pm will be dispatched same day for next day delivery dependent on the service requested. (see Mainland Online Delivery Charges below) All goods must be signed for to confirm receipt.

If an item goes on back order, we will dispatch you the part of your order that is in stock. When the item becomes available we will deliver you the rest of your order. You will not be charged any additional carriage and handling for the second delivery.

Service Over £100 Under £100
UK Mainland (except Highlands)
Next day FREE £9.50
By noon £15.00 £20.00
By 9:30am £30.00 £35.00
Saturday £25.00 £30.00
Highlands of Scotland
Next day £25.00 £35.00
Northern Ireland
Next day £49.00 £59.00
Republic of Ireland
3-5 Day £59.00 £69.00
Offshore (Isle of Wight, Isle of Man, Scilly Isles, Scottish Islands, Channel Islands)
3-5 day £59.00 £69.00

Europe & Rest of World - please call 0845 293 7544 or email for a quote – thank you!

Client Service Programmes

Intelligent and innovative client service options are available for key accounts, demonstrating our relentless pursuit of 100% customer satisfaction.

SMP Stock Management Programme

What is SMP?

SMP is a dynamic fully managed supply system ensuring you have ultimate stock control by the coordination of 4 proven commercial principles:

  • Economies of scale
  • Logistic advantage
  • Effective stock management
  • Simple administration


How does it work?

We deliver FREE foundation stock to your premises to pre-agreed maximum levels. A regular stock check is conducted either monthly, fortnightly, weekly or daily as required on a pre-arranged rota. Any stock that falls below the agreed minimum gets automatically topped up on an agreed delivery slot.

What are the advantages?

  • You never over order and you never run out!
  • Only pay for what you actually use each month.
  • Consolidated delivery and invoice, reducing handling and administration.
  • Releases resources of time and money.
  • Streamlines production and eliminates downtime.

Relax… effortless purchasing! Click here to register today.

SAS Stock Assistance Scheme

What is SAS?

SAS is a simple but effective system for streamlining the re-ordering process.

How does it work?

We supply you a pre-specified personalised Priority Order Form, with all your regular products including product codes, full descriptions and order quantities agreed, either as an electronic spreadsheet or fax-back form. When the time comes to re-order, you simply cherry pick the products you require and send the form back – it’s as easy as that!

What are the advantages?

  • Takes the effort and time out of it for you.
  • Virtually eliminates annoying and costly errors.
  • No more second-guessing or delving down archives to get the right product.
  • Simplified, clarified, methodical ordering.

No panic… let us do the work! Click here to get set up today.

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